Employee engagement is a critical driver of business success, impacting productivity, retention, and workplace morale. However, many SMEs struggle with disengaged employees, leading to lower performance, high turnover, and a lack of motivation among teams.

This four-part training programme is designed to equip business owners and managers with the knowledge, tools, and strategies needed to build a more motivated and engaged team. The course will provide practical, actionable steps that can be immediately applied within the organisation, helping to create a culture where employees feel valued, motivated, and committed to success.

The objective of this training programme is to provide SME leaders with the knowledge and skills to create and sustain high levels of employee engagement. By the end of the programme, participants will be able to:

✨ Understand the key drivers of employee engagement and their impact on business success.

✨ Develop leadership strategies that foster motivation, trust, and accountability.

✨ Create a workplace culture that encourages collaboration, innovation, and ownership.

✨ Implement practical engagement initiatives to improve retention and performance.

✨ Sustain engagement over the long term, even through periods of change.

Workshop 1: The Foundations of Employee Engagement

• What is Employee Engagement and why does it matter

• Understanding the link between engagement, retention and business success

• Identifying common causes of disengagement in SMEs

• Interactive exercise: Assessing engagement levels in your own organisation

Workshop 2: The Role of Leadership in Engagement

• The connection between leader behaviour and employee engagement

• Strategies that drive engagement – Trust, Communication and Recognition

• The importance of feedback in engaging with employees and retaining staff

• Group activity: Working with real internal communication scenarios to develop feedback strategies

Workshop 3: Creating an Engaging Workplace Culture

• How to develop a culture of accountability, empowerment and collaboration

• Encouraging employee ownership and innovation in daily operations

• Early signs of disengagement – what to look out for and how to address

• Group activity: Identifying engagement gaps and developing team solutions

Workshop 4: Sustaining Engagement and Long-Term Success

• Embedding engagement into the company’s long-term strategy

• Managing workplace change, motivation dips and shifting team dynamics

• Creating an employee engagement action plan for long term success

• Final Activity: Developing a roadmap to implement engagement initiatives in your organisation

The training program will be delivered through a blend of theoretical information/slides, interactive discussions, self-assessments, and practical workshops to ensure an engaging and comprehensive learning experience.

About Lorraine Murphy:

Lorraine is a trainer with over 20 years of experience in workforce development, leadership training, and business coaching. She specialises in helping business owners and managers build engaged, motivated teams that drive business success.
Specialising in leadership development, coaching for performance, business communication, and change management, Lorraine designs and implements strategic learning initiatives using modern learning technologies and blended methodologies. Her expertise ensures businesses close skill gaps, enhance employee engagement, and achieve measurable results.