Format

3 weeks: One, 2-hour lecture per week

The Professional Academy Lead with EQ Skill Sprint will help you, as a manager, explore the main themes required in using emotional intelligence (EQ) as part of your management style. By embedding EQ within your professional communication, you will be able to better foster others’ professional growth and help mobilise them towards organisational targets.

Suited for: Leaders at all levels seeking to develop emotional intelligence skills for managing diverse teams and enhancing collaboration, grounded in practical neuroscience.

Level 1 will build your understanding in what EQ is and develop your skills in how to approach conversations and challenging situations with emotional intelligence. This level also promotes the introspection of current management styles and how they may impact relationships and professional goals. EQ is not a replacement for best practices of self-reflection or professional communications but an enhancement to help you navigate an increasingly complex and diverse workforce.

What you will learn

• Understand the core components of emotional intelligence and their role in leadership
• Build self-awareness and learn techniques for effective emotion regulation
• Develop empathy and social skills to foster strong relationships and motivate teams
• Apply emotional intelligence strategies in real-world leadership scenarios
• Maintain resilience and a positive outlook to lead high-performing teams

Key Topics

• Goleman’s EQ model and the Johari Window for self-assessment
• Neuroscience of emotion: amygdala hijack and regulation techniques
• Tools for emotional reframing, labelling, and managing emotional impact
• Empathy under stress and the SCARF model of social motivation
• Practical application of social skills in leadership and team dynamics