This 3 hour course session is designed to equip participants with the skills and understanding necessary to engage in effective coaching conversations and formulate impactful coaching questions.

This course will explore the principles and techniques that underpin effective coaching relationships. Participants will learn how to create an environment conducive to growth, foster meaningful dialogue, and empower individuals to reach their full potential through coaching.

Throughout the course, participants will have the opportunity to put their learning into practice through hands-on exercises and real-world case studies.

LEARNING OUTCOMES

By the end of the session, learners will be able to:

• Understand the fundamental principles of coaching
• Develop active listening skills to establish trust and rapport in coaching relationships
• Master the art of asking powerful questions
• Overcome common challenges in coaching, such as resistance, difficult emotions, and maintaining boundaries

TOPICS COVERED

• Definition of coaching
• Benefits of coaching for personal and professional development
• Key Principles of coaching conversations
• Establising trust and rapport, active listening skills, constructive feedback
• Types of coaching questions: open-ended, probing, clarifying, reframing.
• The role of questions in coaching conversations
• Overcoming common challenges in coaching

Trainer: Elizabeth Kingston DCM Learning

Elizabeth Kingston, HR Consultant, EQi & EQ360 coach, facilitator and trainer, has over twenty years of experience in designing and delivering learning and development workshops and programmes. Elizabeth worked at the senior management level as a Human Resources Manager with a number of leading multinationals over several years. She has considerable experience in the areas of industrial and employee relations, employment law, performance management, people development and training.